Terms of Service

1. Scope of work

Talos Cyber Technologies builds custom websites and software tools under a written scope agreed in this portal. Anything not listed as an included feature or an approved service request is out of scope until it is quoted and approved.

2. Payment and non refundable terms

All payments, deposits, build fees, service fees, and recurring charges are non refundable. Once work has begun, funds already paid are not returned for any reason, including a change of direction, a change of business plans, or cancellation by the client.

Invoices are due on receipt unless a due date is stated on the invoice.

3. Domain registration

Domain names are not included in any build price. Domains are purchased separately and are registered through a registrar under rules set by ICANN, the internet governing body.

Yearly domain registration fees are not paid to Talos Cyber Technologies and are not a charge we set, keep, or control. They are required by the internet governing body and its accredited registrars, and they are out of our hands.

If a yearly registration fee is not paid, the domain will not renew. A lapsed domain can expire, be released, and be taken by another party. Talos Cyber Technologies is not responsible for a domain lost this way.

4. Ownership and intellectual property

The price of a build covers the delivery and operation of the website. It does not include transfer of intellectual property. Source code, custom tooling, templates, components, and system architecture remain the property of Talos Cyber Technologies.

The client owns the content it supplies, including its logo, brand marks, copy, images, and business data.

Transfer of website intellectual property is a separate agreement at a separate price and is only effective when put in writing and paid in full.

5. Unpaid invoices

Failure to pay an invoice by its due date results in seizure of the website. The site is taken offline and replaced with a payment page.

When a seized website is visited, a payment link is displayed so the outstanding invoice can be paid. The website is restored after the balance clears.

Seizure does not cancel the balance owed, and time offline does not extend or discount any agreement.

6. Client responsibilities

The client provides accurate business details, contact information, brand assets, and timely feedback. Delays in providing these move delivery dates accordingly.

The client confirms it holds the rights to every asset it submits.

7. Third party services

Hosting, registrars, payment processors, email providers, and other third party services carry their own fees and terms. Those fees are not included in the build price, and outages or policy changes at those providers are outside our control.

8. Warranty and liability

Work is delivered as described in the agreed scope. Beyond that, no warranty of any kind is given.

Liability is limited to the amount paid for the specific work in question. We are not liable for lost profit, lost data, lost business, or indirect damages.

9. Client relationships

Talos Cyber Technologies works by reference only and is not open to clients from the public. Accounts are created by invitation.

10. Changes to these terms

These terms can be updated. A new version requires a new digital signature before continued use of the portal.

Your site runs on paid servers

A live website is not free to keep online. Every visit uses server time, data transfer, and storage, and those resources are billed to us by the providers that run them.

You pay for what your own site actually uses. This is infrastructure cost recovery, not a plan, a membership, or a subscription service.

What the monthly amount is

Each month we are billed for the platform usage your site generated. Your amount is that cost passed through with a margin on top that covers card processing fees and the tax we owe on the payment.

There is no fixed number. A quiet month costs little. A busy month, a large upload, or a sudden spike in visitors costs more.

Nothing is billed for a month where your site generated no usage. Billing starts the first month there is something to bill.

A card stays on file

A valid card must be on file before any work is finalized. The monthly usage amount is charged to that card automatically once the month is measured.

If the card is removed, declines, or expires, the amount becomes an open invoice you are responsible for paying.

You can replace the card at any time from your billing page.

The rates are not set by us

Server, bandwidth, storage, and domain registration rates are set by outside providers and the internet governing body. We do not control them and they can change without our involvement.

If a provider raises its rates, your cost recovery amount moves with it.

Usage charges are your responsibility

Usage generated by your site is payable by you, including traffic you did not expect, automated traffic, and bots.

You can set a monthly usage ceiling. Usage past that ceiling is not billed without your approval. You get a notice instead and the site keeps running.

Unpaid usage invoices fall under the unpaid invoice terms, which include taking the site offline until the balance clears.

Builds are billed separately

Websites, tools, and services are quoted on their own, priced either as a one time amount or as a recurring amount, and that is stated on the quote before you approve it.

An approved build is charged to the card on file when the build is closed out and delivered. Monthly usage billing runs alongside it and is a separate charge.